Frequently Asked Questions
At KG ProPhoto, we invite your questions and look forward to discussing your individual projects. Below are a few of the questions most frequently asked by our customers. If you have any further questions, please feel free to contact us at 800-597-4351.
- S1245 & S9045 - Shipping / Transporting the Printer
- Do not ship or transport the printer with media (Ribbon or Paper) in the printer. Also, remove any paper sluggs before transporting. Failure to remove the media may result in internal damage to the printer.
- S1245 - Travel case to use?
- We recommend the Pelican 1660 case as a low cost option for safely transporting the printer.